Small Business Support Services

Helpful Hints
Imagine having just one number to call for ALL your tech support needs...from Web Design to Networking. We act as the entire IT department for a large number of clients throughout greater North Bay.

We take pride in outsmarting our competition by providing intelligent solutions for less money. We actually get a kick out of figuring out ways to do things better for less.

If you own a small business and need honest and reliable support, give us a call — you'll be glad you did. That's why once you become a SONOMA TECH SUPPORT client, you'll stay one!

 

WE'RE HERE TO HELP

CONTACT US or give us a call at (707) 703-2711 for FAST, cost-effective repair!

SERVICES

Trouble Shooting Experts Firewalls
Data Backup Solutions DSL/Cable/T1
File Sharing CAT5e 10/100/1000
Web Hosing Wireless Networking Security
Web Design Upgrades
Exchange Email Training
Small Business Servers Smart Phones/PDAs/iPhone/iPad
Remote Access (VPNs) Data Recovery
PC Purchasing and Setup Hardware/Software Installs
Network Printers Virus Removal
Consulting PC/Mac/Server Repair
On-site Support

(707) 703-2711 - Main

Onsite support is available whenever you need help. Just call and schedule an appointment. Travel times are split in half for all San Francisco, Napa, Mendocino, and Marin County customers.

Hours & Pricing
Available: Monday - Friday, 9:00a.m. to 6:30p.m. $105 an hour
(After hours/weekend support available at $225 an hour)

Remote Remedy

(707) 703-2711 - Main

Remote Remedy is our lightning fast way to fix many of your PC problems directly over the Internet. No more waiting for days or weeks like other IT shops.

No appointment needed.

Available: Monday - Friday, 9:00 a.m. to 6:30p.m. $105 an hour
(After hours/weekend support available at $225 an hour)

Phone Support

(707) 703-2711 - Main
We offer phone support to get you back up and running quickly. Many problems can simply be resolved in minutes with our expert guidance. Support calls are billed by the 1/4 hour ($30) to save you a little money. And if we can't fix it you don't pay.

Available: Monday - Friday 9:00 a.m. to 6:30p.m. $30 1/4 hour (After hour/Weekend Support available at $75 per 1/4 hour)

Email Support

We also offer support via E-mail. Got a question or need help configuring or purchasing something? Send us your question and we will email you back a clear step-by-step solution. Basic Email support is billed by the 1/4 hour to save you a little money. And if we can't fix it, you don't pay. E-mail: info@sonomatechsupport.com

Small Business Support Package

For those of you that seem to need more help than others (you know who you are) or those that just prefer to have a geek onsite regularly to keep things running smoothly, we now offer you a Small Business Support Package to save you a little cash:

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  • $500/mo which includes: ($720+ value)
  • 4 Hours of Tech Support ($420 value)*
  • 5 half-hour Phone Calls ($300 value)
  • Priority Tech Support
  • No Contracts
  • Additional packages can be made to meet your specific needs

*Unused hours do not roll over to the following month.